Privacy Policy

Your Information

VIVA’s privacy policy covers the collection and use of personal information that may be collected by VIVA anytime you interact with VIVA such as when you purchase VIVA product, contact a technical support or sales associate, sign up for an e-newsletter or request a download of demonstration software. We collect your personal information because it assists us in delivering a high level of customer service. For example, your personal information helps us to keep you informed and up-to-date on the latest product updates and announcements as well as special offers that may be extended from time to time. When you provide VIVA with your name, email address, mailing address or telephone number, and you do not “opt-out”, VIVA and Viva representatives and authorized affiliates may use the provided information to alert you to product updates, special offers, updated information, new products and other Viva information. Other than Viva representatives and authorized affiliates (such as value-added resellers), Viva does not offer, sell, or otherwise make available any user-provided information to third parties. Viva will send notifications regarding product updates and technical support notices. These messages are deemed essential to the functionality of your product and as such, there is no “opt-out” available for update notifications.If you do not want Viva or Viva representatives to contact you, you may “opt-out” at any time. You may “opt-out” by contacting VIVA’s Customer Service Department or by following the instructions included in the email correspondence.

Use of Cookies, Scripts and Counting Pixel

Cookies

Our websites use cookies. Cookies are text files that are stored and stored on a computer system via an Internet browser. Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited websites and servers to distinguish the individual‘s browser from other internet browsers that contain other cookies. A particular web browser can be recognized and identified by the unique cookie ID. Through the use of cookies, we can provide users of this website with more user-friendly services that would not be possible without the use of cookies.

Some of the cookies we use are deleted after the end of the browser session, i.e. after closing your browser (so-called session cookies). Other cookies remain on your device and allow us or our affiliates to recognize your browser on your next visit (persistent cookies).

By means of a cookie the information and offers on our website can be optimized to the benefit of the user. Cookies allow us, as already mentioned, to recognize the users of our website. The purpose of this recognition is to make it easier for users to use our website. For example, the user of a website that uses cookies need not reenter their credentials each time they visit the website, as this is done by the website and the cookie stored on the user’s computer system. Another example is the cookie of a shopping basket in the online shop. The online shop remembers the items that a customer has placed in the virtual shopping cart via a cookie.

The person concerned can prevent the setting of cookies through our website at any time by means of a corresponding setting of the Internet browser used and thus permanently reject the setting of cookies. Furthermore, cookies already set can be deleted at any time using an internet browser or other software programs. This is possible in all current internet browsers. If the person concerned deactivates the setting of cookies in the Internet browser used, not all functions of our website may be fully usable.

Scripts

Our web pages use scripts. Scripts are small programs on our web pages. We use scripts to optimize our web pages but also to track user behavior in order to improve our web pages and for market research. The person concerned can prevent scripts (for example JavaScript) from being executed by means of an appropriate setting of the Internet browser used and thus permanently contradict the application. If the person concerned deactivates the use of scripts in the Internet browser used, not all the functions of our website may be fully usable.

Counting Pixel

Our websites use counting pixels. Counting pixels consist of a program code and a small image of just a few pixels. With this technology it is possible to check if an e-mail has been read and which links within the e-mail have been clicked. By means of these counting pixels the information, services and offers on our website can be optimized ito the benefit of the user..

Protecting Your Personal Information

Where personal information is required, the Viva website uses Secure Sockets Layer (SSL) encryption to transmit this data. This is done to prevent the loss, misuse or alteration of the information you have offered. While Viva strives to protect the personal information you submit to us, no data transmission over the Internet is 100% secure. As such, Viva cannot guarantee or warrant the security of any information you transmit to us or from our products and you do so at your own risk. Once your information has been received by Viva, we will make our best effort to ensure the safety and security on our systems. At times, Viva may hire other companies to provide limited services on our behalf. Such limited services include, but are not limited to, order fulfillment, direct mail services and answering customer questions about products and services. These companies will only be provided the information they need to perform the service, and they are strictly prohibited from using that information for any other purpose. Finally, while we will make every effort to preserve the privacy of our users, at times we may be required by law to disclose personal information.

Google Analytics

This website uses Google Analytics to help analyze how users use the site. The tool uses "cookies," which are text files placed on your computer, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors' us of the webiste and to compile statistical reports on website activity for [enter company name].

We will never (and will not allow any third party to) use the statistical analytics tool to track or to collect any Personally Identifiable Information (PII) of visitors to our site. Google will not associate your IP address with any other data held by Google. Neither we nor Google will link, or seek to link, an IP address with the identity of a computer user. We will not associate any data gathered from this site with any Personally Identifiable Information from any source, unless you explicitly submit that information via a fill-in form on our website.

About Viva

Viva develops software for graphic design as well as for optimizing and automating marketing and layout processes for corporations in all branches as well as the graphics industry. With more than 200,000 users and customers, Viva today is one of the leading suppliers of media services and software products. Learn more ...

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